The following are the Terms and Conditions for the sale of goods that will govern any contract for sale that we enter with you. Please read these Terms and Conditions carefully. They outline your rights and obligations. You may have other rights by law, and these Terms and Conditions do not affect these. Your statutory rights as a consumer are not affected.
To purchase from us, you must be over 18 and resident in the United Kingdom; we can only ship to the UK. By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers ). We will not use your details for other purposes without asking your consent and you may ask that your details be removed from our systems by writing to the address above.
We are not obliged to supply the goods to you until we have confirmed acceptance of your order, this is not the confirmation provided automatically via the site, and this is when the contract is made. You do not own the goods until we receive payment in full.
Prices are checked regularly but if we find the price has changed when we receive your order, we will contact you to ask if you wish to proceed.
All prices and offers are subject to change and availability, errors and omissions excepted and subject to not selling below our cost price. VAT is charged on all items (including carriage) at a rate of 20% unless a product is VAT-exempt.
Prices shown excluding VAT are only a guide, and no accuracy is intended.
Non-bespoke items are returnable for exchange if the size is incorrect or where permission has been given; we reserve the right to refuse to exchange or return.
Returns should be sent to address below once RMA Form is complete. Please contact us at fans@excelr8motorsport.com to obtain an RMA number.
EXCELR8 Motorsport
Unit 1 Roy Humphrey Site
A140 Norwich to Ipswich Road
Brome
Eye
Suffolk IP23 8AW
Please enclose a copy of the original invoice with clear instructions as to what you need i.e. replacement, different size or colour or credit, with your contact details.
We will exchange items that are returned in a resalable condition within 28 days of receipt and refund those returned within 14 days. All returns are at your own expense and the original carriage will not be refunded.
These Terms and Conditions do not apply to normal wear and tear the product undergoes in its lifetime, or damage caused by misuse, careless or unsafe handling.
EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Excelr8 Motorsport’s relationship with you in relation to this website.
The term ‘Excelr8 Motorsport’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is EXCELR8 Motorsport Engineering Ltd, Registered in England and Wales No 11679903. Registered at Bramble Barn, Mill Lane, Weybread, Diss, Norfolk. IP21 5RS.
